Skype users face a big change. Microsoft has quietly stopped selling Skype credit and phone numbers. It is redirecting customers to subscription services instead. Forregionaland international Skype-to-phoneplans, the company is switching to monthly subscriptions.This marks a move to a Software-as-a-Service (SaaS) model. This change has affected millions of Skype users. It has raised concerns, especially among those who rely on pay-as-you-go services.
Microsoft did not make an official announcement. However, the report was verified by a volunteer moderator on a Microsoft forum. It was about the end of credit top-ups and phone number purchases. A Microsoft spokesperson later confirmed to TechCrunch that the decision is permanent. Users are still able to use their current phone numbers and Skype credit. To keep the credit active, they have to utilize it at least once every 180 days.
This shift comes as Skype’s user base has stagnated. Microsoft’s last report showed 36 million daily active users. Skype led in internet calls and messaging. But it now faces fierce competition from WhatsApp, Zoom, and Microsoft’s Teams. Microsoft is now focusing more on subscriptions. It hopes to get steady revenue from its Skype-to-phone offerings. It wants to streamline the service under its cloud-based infrastructure.
For those using Skype’s old services, this move ends an era. Skype once pioneered free internet voice calls. But newer, more versatile apps have overshadowed it.
Trailblazer
Skype, a pioneer in internet calling and messaging, is changing under Microsoft’s ownership. Skype, which was founded in Luxembourg in 2003, revolutionized communication. It let users make free internet calls. Later, it added messaging, video, and file-sharing features. It later expanded with paid services for calling mobile and landline numbers. It also offered local phone numbers for receiving calls in different countries.
However, the rise of WhatsApp, Zoom, and Microsoft’s Teams has reduced Skype’s prominence. After a brief spike in users during the 2020 lockdown, Microsoft is now phasing out Skype’s old features. It favors subscription-based services. It has ceased to allow users to add credit or purchase new Skype phone numbers. It now pushes customers toward subscription plans for Skype-to-phone services. Someone confirmed this change, though unannounced. A Microsoft forum moderator addressed a user’s issue with credit top-ups.
Microsoft hasn’t disclosed current Skype user numbers. The last report stated 36 million daily active users. Existing Skype credits and phone numbers will still work. But new purchases are no longer possible. Skype’s move to a SaaS model fits Microsoft’s focus on cloud infrastructure. It leaves Skype’s legacy behind. Some users still see prompts to buy Skype credit. Microsoft clarified that they removed the buy option. This change impacts millions, particularly those relying on Skype’s phone services.
